Term and Conditions

Dear Valued Customer, welcome to Cheap Halloween Costume Store! We’re thrilled to help you create unforgettable moments with our enchanting costume collection. These Terms and Conditions are designed to ensure a spellbinding experience for everyone who shops with us.

1. Who We Are & Our Magical Mission

Cheap Halloween Costume Store (operating through buycostumesale.com) brings magical transformations to life through our extensive collection of Disney, Pixar, and themed costumes. We’re committed to making your costume experience memorable and enjoyable.

Our Business Details:

• Store Name: Cheap Halloween Costume Store
• Website: buycostumesale.com
• Business Address: 741 Elk Rd Little, Tucson, US 85705
• Customer Service Email: [email protected]

2. Your Magical Costume Collection

We specialize in bringing your favorite characters to life! Our collection includes:

Disney & Pixar Favorites:

• 101 Dalmatians Costumes
• Adult Disney Costumes (Buzz Lightyear, Jasmine, Maleficent, Minnie Mouse, Toy Story, Woody)
• Classic Characters (Aladdin, Anna, Belle, Cinderella)
• Modern Favorites (Big Hero 6, Brave, Cars, Coco)

Vintage & Themed Collections:

• 70’s Accessories
• Adult Disco Costumes
• Beauty and the Beast Costumes

3. Your Responsibilities as Our Valued Customer

Account & Order Accuracy:

• Provide accurate and complete information when creating an account or placing orders
• Keep your login credentials secure and confidential
• Verify all order details before completing your purchase

Shipping & Delivery Cooperation:

• Ensure your shipping address is correct and accessible
• Be available to receive deliveries or provide safe delivery instructions
• Inspect packages upon delivery and report any visible damage immediately

Proper Use of Products:

• Use costumes for their intended purpose as entertainment and novelty items
• Follow any care instructions provided with your costume
• Keep costumes in original condition if considering a return

4. Creating Magical Orders

Order Process:

• Browse our magical collection and add items to your cart
• Review your selections and proceed to checkout
• Complete payment through our secure system
• Receive order confirmation via email

Payment Options:

• Visa
• MasterCard
• JCB
• PayPal

Order Processing:

• Standard Processing: 1-2 business days after payment confirmation
• Peak Season (Sept-Oct): Processing may take slightly longer
• You’ll receive tracking information once your order ships

5. Worldwide Shipping Magic

Shipping Methods:

• Standard Shipping ($12.95): DHL or FedEx – 10-15 business days after shipping
• Free Shipping (Orders over $50): EMS – 15-25 business days after shipping

Shipping Areas:

• We ship worldwide with some exceptions
• Cannot ship to remote areas (as determined by carriers)
• Cannot ship to selected parts of Asia
• If your location isn’t serviceable, we’ll notify you and issue a full refund

Delivery Responsibilities:

• You are responsible for providing correct shipping information
• Any additional customs fees or import duties are your responsibility
• Report non-delivery within 30 days of expected delivery date

6. Returns & Exchanges – Our Happiness Promise

Return Basics:

• Return Window: 15 days from delivery date
• Condition: Items must be unworn, unwashed, with original tags and packaging
• Return Shipping: Customer responsible for return shipping costs
• Refund Method: Original payment method

Non-Returnable Items:

• Opened costume makeup or face paint (health and safety reasons)
• Custom or personalized costume items
• Used or worn costumes (except for manufacturing defects)
• Items without original packaging or tags

The Return Process:

1. Contact our support team within 15 days
2. Wait for approval and instructions
3. Package item securely with all original materials
4. Ship to our returns department
5. Receive refund or exchange within 3-5 business days after we receive your return

7. Protecting Our Magical Creations

Intellectual Property:

• All website content, logos, and designs are property of Cheap Halloween Costume Store
• Character names and designs are used under appropriate licensing
• You may not reproduce, distribute, or create derivative works without permission

User Content:

• By submitting photos or reviews, you grant us permission to use them for promotional purposes
• You retain ownership of your content while giving us a license to display it

8. Our Responsibilities & Limitations

What We Promise:

• Provide accurate product descriptions and images
• Process orders in a timely manner
• Offer responsive customer service
• Stand behind the quality of our products

Limitations of Liability:

• We are not liable for delays caused by shipping carriers or customs
• We are not responsible for incorrect addresses provided by customers
• Maximum liability is limited to the purchase price of the product
• We are not liable for incidental or consequential damages

9. Privacy & Data Protection

We value your privacy and protect your personal information. Our complete Privacy Policy is available on our website and includes:

• How we collect and use your information
• Security measures to protect your data
• Your rights regarding your personal information
• Cookie usage and preferences

10. Governing Law & Dispute Resolution

• These terms are governed by United States law
• Disputes will be resolved through friendly negotiation first
• If negotiation fails, disputes may be submitted to binding arbitration
• You agree to attempt informal resolution before pursuing formal action

11. Policy Updates & Changes

We may update these Terms and Conditions to reflect:

• Changes in our business practices
• Legal or regulatory requirements
• Customer feedback and improvements

Continued use of our website after changes constitutes acceptance of the updated terms.

Thank you for choosing Cheap Halloween Costume Store for your magical transformations!
We’re committed to making your costume experience spellbinding from start to finish.
Dress up. Stand out. Save big.